Our price list for almost everything else

Our prices are low, and the expectation is our customers will do most things for themselves. However, there are always times when you need a little more help. We take a look at what that might cost you. 

Examples of things we do for free

• Update accounts or domain name contact details. Provide UDAI / Auth Code. 
• Provide quotes for design work
• 账户历史记录查询
• Fix any errors/bugs in the content management system or shopping cart functionality.
• Indicate the availability or location of a specific function or option within our content management system
• Confirm that a POP3/IMAP account is active by testing the webmail interface
• Investigate and resolve domain name server issues (for websites hosted by us)

Small jobs cost $40 (min fee, 15 minutes)

• 10分钟内提供分步说明
• Make a minor text edit to your website
• Upload a photo in the right format, resolution and size.
• Configure any option or setting that you could have done yourself. 
• Setup a discount or freight option.
• Verification method for google / facebook.
• Google Analytics Setup
• Configure DNS settings
• Investigation of a bug or issue, that is not a bug but was actually due to a customer mis-configuration. 
  
• Minor styling tweaks, fix browser compatibility issue
• Create a duplicate of your existing website

Medium jobs cost $70 (per 30 minutes) 

• Help you configure email on a new device / software (screen share, or over phone)
• Investigate a simple API related issue that is not a bug
  
• 30分钟培训，主题不限
  

Larger Sized Jobs cost: $120 fee (eg per hour)

• 1 小时培训，主题不限（设计、SEO、电子商务功能、POS 系统）
• Search Engine Optimisation (SEO) of 1 key phrase, or 1 hours training on SEO  
• CSV File import (Product list, customer/member list, vouchers, etc)
• Investigate a complex API related issue that is not a bug
• Provide a quote for a feature request involving programming work
• Configure our system for use with an existing API such as Vend, Xero or Unleashed, Fastway couriers. 
• Setup Google Apps Email, and instructions about using Google Apps. 
• Upload a CD of photos, import them into a gallery or shopping cart.
• 添加新报告
• Backup a website and data, and provide to you as a ZIP file.

Big Jobs (Ask for Quote, Typically Provided by a 3rd Party designer.) 

• Graphics / Web Design (Custom website design)
• Search Engine Optimisation for multiple phrases. 
• Content loading 

Expert Consultancy 

• Expert consultancy is required where our support team does not know the answer to your query. Typically this is about the subtle aspects of API integration, or simply a preliminary conversation regarding possible development work.
• 与首席开发人员交谈，深入了解各个方面，每小时收费 180 美元。（最低收费 100 美元，30 分钟起）

账户费用

• 如果您忘记在到期日之前支付账户款项，我们将收取 5 美元的管理费，并在因欠费而关闭您的网站之前，为您提供 1 个月的额外托管服务。
• 如果您希望获得账户退款，需支付 5 美元（或 5%）的管理费。此费用用于支付欺诈调查费用以及授权对外付款的管理时间成本。
  

本页所有费用均不含消费税（GST），且以新西兰元和澳元计价。新西兰客户的账单将另加消费税。以美元、加元、欧元和英镑计价，价格大约降低20%。其他货币价格请咨询。